Shipments and Returns
Packages are generally dispatched within 2 days after receipt of payment and are shipped via Canada Post, UPS, or FEDEX carriers with tracking and drop-off without signature. If you prefer delivery with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Palengke.ca is not responsible for damage/loss or stolen packages/shipments.
FLAT RATE SHIPPING TO USA
*Customers are responsible for Customs fee and import taxes for shipments to USA.
Returns/Refunds
*We will ship a replacement order if we are notified within 24-48hrs after receipt of shipment that are deemed defective/non-working condition.
*We will only issue a refund only if the stock is no longer available in the market*
**All Sales Final**