SHIPPING CANADA WIDE 


Regular Order Parcel Shipments:

Canada Post - FedEx - Purolator 


Large Orders LTL Shipments: 

We use YRC Freight

Residential Freight Delivery: Curb Side only (We do not enter Homes)

Business Delivery: Dock Side 

Delivery Time:

Canada:
 3 - 5 Business Days


Tracking
 

Will be provided as soon as we have shipped your order.

Order Processing: 

We typically process in-house orders within 5-7 Business Days depending on the season, holidays,inventory and types of orders.

Shipping Restriction: We currently do not ship to Yukon, Newfoundland, Labrador as well as the Canadian Territories. However, if requested we can quote an estimated shipping cost.  

Customers outside Canadian Borders are 100% responsible for Customs and Brokerage charges and import taxes.

Canada-wide LTL Shipments: 

LTL orders are packed on a plastic pallet secured with strapping. 

Residential Delivery: 

Get your shipment delivered Curb Side only (We do enter Homes)

International Shipping is also available:

For all destinations outside Canada please contact us before placing your order and we will provide a shipping estimate quote.

Are my items packed well to prevent damage during shipping? 

Damaged items are a rare occurrence for us, however, Palengke.ca cannot be held responsible for items lost or damaged once shipped. Please contact/email customerservice@palengke.ca within 24hrs of receipt of shipment. Make sure to take photos, and provide other relevant details. We will investigate with the courier and provide in-store credit if required. 

RETURNS

** ALL SALES FINAL - NO REFUND AND EXCHANGE **


NON STOCK ITEMS WILL BE BACK-ORDERED AND SHIP AS SOON AS AVAILABLE UNLESS DISCONTINUED BY OUR SUPPLIERS


Categories

Palengke Garden Decor